disclaimer - ElevateFinance

# Disclaimer Effective from 9 May 2026. Version 1.1.0. ## Defined terms In this Disclaimer: - "**ElevateFinance**" or "**Supplier**" means ElevateFinance Private Limited and any Affiliate engaged in the operation of the Platform. - "**Platform**" or "**Service**" means the software-as-a-service product operated under the apex domain `elevatefinance.co` and every white-label tenant subdomain configured under the Master Services Agreement (the "**MSA**"). - "**Customer**" means a Chartered Accountant firm or other entity bound by the MSA. - "**User**" means a natural person who uses the Platform under the Terms of Service or under a Customer's tenant. - "**Output**" means anything produced by the Platform, including computations, citations, draft returns, optimiser scenarios, Schedule FA disclosures, Form 67 exports, signed receipts, and any numerical or textual artefact rendered on screen or exported. - "**Applicable Law**" means every law, rule, regulation, circular, notification, order, judgment, or directive in force in India and applicable to the use of the Platform. Capitalised terms not defined here have the meanings given in the MSA, the Terms of Service, the Privacy Policy, or the Data Processing Agreement (the "**DPA**"). ## 1. The Platform is software, not a Chartered Accountant **Plain-language summary.** ElevateFinance writes software. It does not hold a Certificate of Practice. It does not audit, attest, or sign any return. The professional judgment, the verification, and the signature on every return remain with the qualified Chartered Accountant or with the individual filer. 1.1 ElevateFinance is not a Chartered Accountant firm registered under the Chartered Accountants Act 1949. ElevateFinance does not hold a Certificate of Practice. ElevateFinance does not, on its own account, provide audit, attestation, or any service that the Chartered Accountants Act 1949 reserves for a Chartered Accountant in practice. 1.2 The Platform is a tool used by qualified Chartered Accountants through the white-label tenant subdomains and by individual taxpayers through the apex retail product to prepare and file returns under the Income-tax Act 1961 and allied statutes. The professional judgment, the verification of every computation, and the signing of every return remain with the qualified Chartered Accountant or with the individual filer. 1.3 No Output of the Platform constitutes professional advice. Every User is responsible for independently verifying any Output before acting on it. ## 2. Not investment advice **Plain-language summary.** When the Platform calculates the tax consequence of a transaction the User has already entered or is considering, that calculation is tax math. It is not a recommendation to buy, sell, hold, or exercise any security. 2.1 ElevateFinance is not registered with the Securities and Exchange Board of India as an Investment Adviser within the meaning of Regulation 2(1)(l) of the SEBI (Investment Advisers) Regulations 2013. 2.2 The RSU Optimiser, the capital-gains tools, and any other module that computes tax consequences of a transaction operate on User-supplied inputs. None of those modules recommends buying, selling, holding, exercising, or otherwise dealing in any security. 2.3 Users seeking personalised investment advice should consult a SEBI-registered Investment Adviser. ## 3. Not legal, financial, or tax advice **Plain-language summary.** The Output is for information only. It does not replace a Chartered Accountant, an advocate, a Company Secretary, or any other licensed professional. 3.1 The Output is software-driven and is for informational purposes only. 3.2 The Output is not a substitute for the professional advice of a Chartered Accountant, an advocate, a Company Secretary, or any other licensed professional. 3.3 The User takes the User's own counsel. ## 4. Not a banking, insurance, or payment-issuing product **Plain-language summary.** ElevateFinance does not take deposits, custody money, lend, or underwrite insurance. Payments through the Platform are processed by the listed payment partner; ElevateFinance is not a bank. 4.1 ElevateFinance does not accept deposits, does not custody funds, does not issue credit, and does not underwrite insurance. 4.2 Payment processing on the Platform is performed by the listed payment partner. Where the Customer has enabled the partner's direct-settlement facility, payments settle to the Customer's linked account; ElevateFinance does not custody those funds. 4.3 ElevateFinance is not a "banking company" within the meaning of the Banking Regulation Act 1949 and is not regulated by the Reserve Bank of India. ## 5. No warranty over government data sources **Plain-language summary.** Where the Platform reads or pre-fills data from a government source, the User is still responsible for checking that data is correct. 5.1 The Platform integrates with the Income Tax Department's portals, the GSTN, NSDL, NPCI, and other government data sources on a best-efforts basis under Applicable Law. 5.2 ElevateFinance does not warrant the accuracy, completeness, or timeliness of any data presented through a government data source. 5.3 The User is responsible for cross-checking any government data before relying on it. ## 6. No promise of refund or assessment outcome **Plain-language summary.** ElevateFinance can prepare the filing. ElevateFinance cannot guarantee what the Department will pay or say. 6.1 The amount of refund a User receives, the nature of any assessment or notice issued by the Income Tax Department, the GSTN, or any other authority, and the outcome of any appeal are entirely outside ElevateFinance's control. 6.2 The Platform helps prepare the filing. The Department determines the outcome. ## 7. As-is, as-available **Plain-language summary.** To the maximum extent that Indian law allows, the Platform is offered as-is. No express or implied warranty is given. 7.1 To the maximum extent permitted by Applicable Law, the Platform is provided on an "as is" and "as available" basis. 7.2 ElevateFinance disclaims every warranty, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 7.3 Nothing in this clause excludes or limits any liability that cannot be excluded or limited under Applicable Law. ## 8. Limitation of liability **Plain-language summary.** ElevateFinance's liability is capped by contract. Read the MSA (for Customers) or the Terms of Service (for retail Users); this Disclaimer does not change those caps. 8.1 ElevateFinance's liability is capped and excluded as set out in the MSA (for Customers) and the Terms of Service (for retail Users). 8.2 No part of this Disclaimer is to be construed as expanding ElevateFinance's liability beyond the caps and exclusions in the MSA or the Terms of Service. ## 9. Force Majeure **Plain-language summary.** Events beyond reasonable control are not ElevateFinance's fault. 9.1 ElevateFinance is not liable for any failure or delay caused by an event beyond its reasonable control, including acts of God, war, terrorism, civil unrest, governmental action, pandemics, public-internet outages, and sub-processor outages outside reasonable control. ## 10. Governing law and jurisdiction **Plain-language summary.** Indian law applies. Disputes go where the relevant contract says they go. 10.1 This Disclaimer is governed by the laws of India. 10.2 Disputes are resolved under the dispute-resolution clause of the MSA (for Customers) or the Terms of Service (for retail Users). ## 11. Cross-references The following documents are read together with this Disclaimer: - Master Services Agreement - Terms of Service - Privacy Policy - Data Processing Agreement - Acceptable Use Policy - Refund Policy - Cookie Policy - Service Level Agreement - Sub-Processor List - Responsible Disclosure Policy - DPDP Grievance Redressal --- By using the Platform, the User confirms that the User has read, understood, and accepted this Disclaimer.